At Dia, we aim to make your shopping experience as easy as possible. So, please find below answers to our most frequently asked questions. If you can’t find your answer here, you can always email us at customercare@dia-boutique.com

Step 1: Search

There are several ways you can search www.dia-boutique.com to find exactly what you’re looking for. If you know what you want, i.e. Bags, or Shoes, you can click directly on those links in the sub-navigation of each category (Men, Women, Kids etc.) and then refine your search by working with the left hand navigation, narrowing down the product list by Category, Price, Color, Designer, etc.

You can also search our designers alphabetically by clicking on “Designers” in the top navigation. Click on the designer whose items you were looking for and you will be presented with their full product list.

If you know exactly what you want, just type the product or designer name into the search bar, hit the Go button and you will see everything related to your search.

Step 2: Add to Bag

Once you have found what you want, select your size and quantity and click "Add to Bag".

Step 3: Confirm

Review the items in your bag by clicking the "My Bag" link at the very top of the page. You can use the “Remove Item” icon (find it next to product quantity, marked by an x) to delete items from your shopping bag. You can also change the quantity of goods in your bag by simply over writing the amount you wish you to purchase.

Step 4: Checkout

When you’re done shopping, click on "Checkout" and follow the instructions. It's that simple!

However, if you have any questions along the way, feel free to contact us on customercare@dia-boutique.com or call us on: +44 7990 514 929 (Monday – Friday, 10am-5:30 pm GMT). We’d be more than happy to help you.